1) Solicited- this type of inquiry is the result of the receiving end making the initial contact. An example of this could be when a company sends out a catalogue and a customer responds.
2) Non-solicited- this type of inquiry is initiated by the person sending it.
General Rules to Follow:
1) Be polite.
2) Provide important, accurate contact information.
3) “Short, but sweet.”
4) Allow the recipient to contact you easily.
5) Be clear and organized about what you want/need to know.
6) Express thankfulness for time and effort.
*** Make inquiries if you cannot access the information already***
Objectives: A) to obtain a good, service, or information.
B) to establish a more personal connection for future business.
Fulbright St. 86
5020 Salzburg, Austria
Thursday, February 9, 2012
Tim Stevens
Director of Sales, Projector Professionals
Bright Light St. 33
Topeka, KS, 666614 USA
Dear Mr. Stevens
Bulk purchasing and discounts
I’m a teaching assistant in Linz, Austria and I’m working together with my school to find a cost effective solution to replace 40 Projectors in our school. I was searching online through your website and would like additional information about your projectors.
I see that your projectors meet the budgetary requirements for our school, but I was not certain of a few terms.
- Do you deliver to Austria?
- Is there a discount for ordering in bulk?
- Is there an educational discount?
We would greatly appreciate it if you could inform us about these questions. I have included my telephone number and E-Mail address so that you can contact me whichever way is most convenient for you. Thank you for your time and assistance.
Sincerely
[SIGNATURE]
Pantaleon Florez III
Language Assistant
EMAIL/TELEPHONE#
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